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Keep rewards accurate

Open Rewards → Customise rewards to review permitted reward changes. Check the name, stamp goal, and Redeem at outlet selection before saving. Before saving a change, check reward behaviour and performance, especially the effect of deleting a reward. Coordinate any changed promise with the Owner and the people serving customers.

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Maintain outlets and customer touchpoints

Use Locations to review permitted outlet changes. Confirm that redemption restrictions still point to active outlets. Use Branding for permitted card-design changes and to preview the customer experience. Some configuration forms remain Owner-only. If a setting is unavailable, ask the Owner to make the change; do not switch to their login.

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Prepare member updates

Managers can open Broadcasts to compose, save, and review organisation drafts. Email sending and pricing are coming soon. Saving a draft does not send it. Read the broadcast preview guide for the planned workflow.

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Practise a programme decision

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