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Share your organization’s membership link or join QR at the counter, on receipts, or through your own channels. Check that it opens the correct brand before sharing it.
Find an offer, view its merchant shop, then continue to the join page and check availability.
Customers discovering you through Rewards can select View merchant, explore the shop’s rewards and locations, then select Join membership. A direct join link still opens the join page without this extra browsing step. The join page fills the screen on desktop and stacks on mobile. It shows the brand, programme preview, location, and the action appropriate to the customer’s state: sign up or sign in, join, or open an existing membership. A sample listing whose merchant is not connected shows a preview notice instead of creating a membership. The optional Where are you joining? selection records an active outlet when the customer first joins. A join link can preselect it using ?outlet=<outlet UUID>; the customer can choose another outlet or Online / no outlet. Outlet and referral details are retained through sign-in and verification. Joining again does not rewrite the original attribution. This is signup attribution, not proof of a visit. It neither awards a stamp nor restricts where rewards may be redeemed; each reward has its own outlet rules. See browsing rewards and shops and referral qualification.
1

Customer opens your join link

They scan the shop’s join QR or open the link you shared.
2

Customer checks the programme

They should recognise your business and understand the reward terms.
3

Customer signs in

Existing customers should use their existing Kardy account. New customers complete sign-up and any verification.
4

Customer joins and opens their card

Ask them to complete the join action and open their membership before your team scans it.
Your join QR recruits members. A customer’s membership QR identifies them at the counter. Do not scan your own join QR to award a stamp. Customers can use one Kardy login for several brands, but each brand’s progress is separate. New-account signup starts with email, followed by personal details and password confirmation. Choose the phone country before entering the number; invalid country formats cannot be submitted. See account setup for the distinction between signup, previews and membership creation. Next: help them find their card. Done when: the merchant’s membership is visible in the customer’s wallet. Opening a preview alone is not joining.