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Use this when your private account QR may have been shared or exposed, not for a routine camera problem.
Replacement cannot be undone. The old Kardy account QR and native passes using it stop working. Manual member codes remain unchanged.
1

Open wallet actions

Where available, select Replace my Kardy QR.
2

Read and confirm

Check the warning before approving replacement. Keep your account signed in.
3

Reload Kardy

Reload to show the current QR. Do not keep presenting the old screenshot.
4

Replace saved native passes

If you use Apple Wallet or Google Wallet, save fresh passes and remove the old ones yourself.
Done when: the reloaded wallet shows your current QR and any saved passes have been replaced. Kardy does not remotely remove old passes from your device. If the result is uncertain, choose Reload Kardy before showing a code or trying again. A lost response does not prove replacement failed. Contact Support without including your QR or verification codes.