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Creating a business is free; running its loyalty programme requires a paid plan. One account can own multiple businesses, each with separate billing and multiple outlets. Every outlet belongs to exactly one business.

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Monthly plans

First-outlet pricing is configured in checkout. Outlet-quantity billing requires activation; existing fixed-price subscriptions are not automatically migrated. Per-outlet employee allowances remain pending rollout. Check your current limits and confirm extra capacity before purchasing.
Growth includes 5 employee accounts per paid outlet, pooled across the business: Managers and Staff combined, excluding Owners and customer Members. Scale pricing and allowances are agreed with Kardy. No annual plans or automatic overage charges. See usage limits.

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First-outlet offer: per business

Each eligible new business gets S$25 for its first outlet’s first month, then S$50/month, subject to checkout terms. The same Owner can qualify with another new business; being an employee elsewhere does not affect eligibility. The offer does not repeat for additional outlets, renewals or resubscriptions, and is not promised for Scale. New businesses start with one outlet. Add others after setup and arrange paid activation. Single-outlet setup enforcement is pending deployment; extra setup locations do not grant paid capacity.

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Separate billing for each business

Select the correct business before opening Manage billing. Only its Owner can manage its subscription, invoices and payment settings. Paying for one business does not activate another. For example, a café and a separate salon may each qualify for the offer. A second café outlet does not. See multiple businesses.

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One subscription, paid outlet quantity

Outlets share their business’s single subscription. Growth costs S$50 × paid outlets/month: three cost S$150 before applicable tax. Where enabled, use Settings → Billing; otherwise contact Kardy.
  • Increase: review the business and total. The remaining period is prorated; capacity increases after payment confirmation.
  • Reduce: pause unneeded outlets, then schedule a reduction for next renewal. Pausing or deleting a location alone does not lower the bill.
  • Cancel: ends renewal for the whole business, not one outlet.
If an external billing change leaves too many active outlets, excess locations are paused, keeping the oldest first. Records and visit history remain. Payment failure restricts that business’s paid tools, including employee access. The Owner can recover billing; other paid businesses are unaffected.

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More members and plan changes

Public plans do not advertise a member cap, but configured caps still apply. Check Settings → Usage & limits and contact Kardy while self-service upgrades are pending. Plan changes must confirm payment before adding capacity and apply downgrades at renewal. Lower limits retain existing members and rewards but block new joins until capacity is available. These remain rollout requirements, not self-service guarantees.

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What the subscription pays for

Kardy Payments handles Kardy’s merchant subscription—not shop purchases or redeemed rewards. A business owns the programme and member list; an outlet is a physical location. “Workspace” and “organisation” also mean business.