> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getkardy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Owner guide

> Short, practical guides to launching, understanding and improving your loyalty programme.

The Owner looks after the programme, team access and billing. Start with the
launch guide, then use the dashboard and review guides as your programme grows.
Each page focuses on one task.

## Choose your next step

<CardGroup cols={2}>
  <Card title="Launch your programme" href="/guides/owner/launch">
    Prepare your first outlet, reward and customer experience.
  </Card>

  <Card title="Team and ownership" href="/guides/owner/team">
    Invite the right roles, oversee changes and hand over safely.
  </Card>

  <Card title="Read your dashboard" href="/guides/owner/dashboard">
    Choose filters, understand the numbers and compare trends fairly.
  </Card>

  <Card title="Improve your programme" href="/guides/owner/improve">
    Use member progress, reward claims and referrals to choose your next
    improvement.
  </Card>

  <Card title="Investigate activity" href="/guides/owner/activity">
    Trace a missing stamp or unexpected reward claim without changing audit
    history.
  </Card>

  <Card title="Your review routine" href="/guides/owner/routine">
    Build a practical daily, weekly and monthly operating rhythm.
  </Card>
</CardGroup>

## Find your way around the workspace

Check the selected organisation before reading reports or making changes. Each
brand has its own members, programme, team and subscription.

| Page          | Use it to answer                                                       |
| ------------- | ---------------------------------------------------------------------- |
| **Overview**  | How much recorded activity is there, and which locations contributed?  |
| **Members**   | How is a particular member progressing, and who has a reward ready?    |
| **Rewards**   | Which rewards are being claimed, and who is waiting to claim?          |
| **Referrals** | Are invited friends completing their first qualifying visit?           |
| **Activity**  | What happened, at which outlet, and under which staff account?         |
| **Locations** | Are location details and the customer journey correct?                 |
| **Branding**  | Do the card, join page and counter QR represent the programme clearly? |
| **Settings**  | Are access, billing, integrations and usage allowances in order?       |

## Guides for your team

Share the [Manager guide](/guides/manager) with the people overseeing daily
operations and the [Staff guide](/guides/staff) with your counter team.