> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getkardy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and activation

> Growth and Scale pricing, first-outlet offers and business billing.

Creating a business is free; running its loyalty programme requires a paid plan.
**One account can own multiple businesses**, each with separate billing and
multiple outlets. Every outlet belongs to exactly one business.

## Monthly plans

| Plan   | Monthly price per outlet (SGD)                                                                  |
| ------ | ----------------------------------------------------------------------------------------------- |
| Growth | <s>S\$50</s> **S\$25** for each eligible business's first outlet, first month; then S\$50/month |
| Scale  | Contact us                                                                                      |

<Note>
  First-outlet pricing is configured in checkout. Outlet-quantity billing
  requires activation; existing fixed-price subscriptions are not automatically
  migrated. Per-outlet employee allowances remain pending rollout. Check your
  current limits and confirm extra capacity before purchasing.
</Note>

Growth includes **5 employee accounts per paid outlet**, pooled across the business:
Managers and Staff combined, excluding Owners and customer Members.
Scale pricing and allowances are agreed with Kardy. No annual plans or automatic
overage charges. See [usage limits](/features/usage-limits).

### First-outlet offer: per business

Each eligible new business gets **S\$25 for its first outlet's first month**,
then S\$50/month, subject to checkout terms. The same Owner can qualify with
another new business; being an employee elsewhere does not affect eligibility.

The offer does not repeat for additional outlets, renewals or resubscriptions,
and is not promised for Scale.

New businesses start with **one outlet**. Add others after setup and arrange
paid activation. Single-outlet setup enforcement is pending deployment; extra
setup locations do not grant paid capacity.

### Separate billing for each business

Select the correct business before opening **Manage billing**. Only its Owner
can manage its subscription, invoices and payment settings. Paying for one
business does not activate another.

For example, a café and a separate salon may each qualify for the offer.
A second café outlet does not. See [multiple businesses](/features/multiple-brands).

### One subscription, paid outlet quantity

Outlets share their business's **single subscription**. Growth costs
**S\$50 × paid outlets/month**: three cost S\$150 before applicable tax.

Where enabled, use **Settings → Billing**; otherwise contact Kardy.

* **Increase:** review the business and total. The remaining period is prorated;
  capacity increases after payment confirmation.
* **Reduce:** pause unneeded outlets, then schedule a reduction for next renewal.
  Pausing or deleting a location alone does not lower the bill.
* **Cancel:** ends renewal for the whole business, not one outlet.

If an external billing change leaves too many active outlets, excess locations
are paused, keeping the oldest first. Records and visit history remain.

Payment failure restricts that business's paid tools, including employee access.
The Owner can [recover billing](/guides/billing); other paid businesses are unaffected.

## More members and plan changes

Public plans do not advertise a member cap, but configured caps still apply.
Check **Settings → Usage & limits** and contact Kardy while self-service upgrades
are pending.

Plan changes must confirm payment before adding capacity and apply downgrades at
renewal. Lower limits retain existing members and rewards but block new joins
until capacity is available. These remain rollout requirements, not self-service
guarantees.

## What the subscription pays for

Kardy Payments handles Kardy's merchant subscription—not shop purchases or redeemed rewards.
A business owns the programme and member list; an outlet is a physical location.
“Workspace” and “organisation” also mean business.